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Privacy Policy

AssetArc Design & Consulting

AssetArc Design & Consulting (“AssetArc,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of personal information entrusted to us. This Privacy Policy outlines how we collect, use, disclose, store, and safeguard personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy laws.

1. Information We Collect

We may collect personal information necessary to provide our professional services, including but not limited to:

  • Name, business name, and contact information (email address, phone number, mailing address)

  • Property or project-related information

  • Billing and payment information

  • Communications and correspondence

  • Website inquiry or form submission details

We collect only the information that is reasonably required to deliver our services.


2. How We Use Personal Information

Personal information is used for the following purposes:

  • To provide inspection, assessment, design, consulting, and asset management services

  • To communicate with clients regarding projects, reports, and services

  • To prepare proposals, contracts, invoices, and reports

  • To meet legal, regulatory, and professional obligations

  • To improve our services and client experience

We do not use personal information for purposes beyond those for which it was collected without consent, unless required or permitted by law.

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3. Consent

By engaging our services, submitting inquiries, or providing personal information, you consent to its collection, use, and disclosure as outlined in this Privacy Policy. Consent may be withdrawn at any time, subject to legal or contractual limitations.

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4. Disclosure of Information

AssetArc does not sell or rent personal information. Information may be disclosed only when necessary to:

  • Service providers or consultants assisting with project delivery (under confidentiality obligations)

  • Comply with legal, regulatory, or insurance requirements

  • Protect the rights, safety, or property of AssetArc or others
     

5. Safeguarding Information

We take reasonable administrative, technical, and physical measures to protect personal information from unauthorized access, loss, misuse, or disclosure. Information is retained only as long as necessary to fulfill its purpose or meet legal and professional requirements.


6. Access and Correction

Individuals have the right to request access to their personal information and request corrections if the information is inaccurate or incomplete, subject to applicable legal exceptions.


7. Website and Electronic Communications

Our website may collect limited technical information (such as IP address or browser type) for functionality and analytics purposes. This information does not personally identify users. Email and electronic communications are not guaranteed to be fully secure, and users are encouraged to avoid transmitting sensitive information electronically where possible.


8. Changes to This Policy

This Privacy Policy may be updated from time to time to reflect legal or operational changes. The most current version will always be available on our website.


9. Contact Information

If you have questions about this Privacy Policy or how your information is handled, please contact:

Amie Cybulski, Owner & Principal Consultant

AssetArc Design & Consulting
Ontario, Canada
amie@assetarc.ca

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